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- Source: RISKS DIGEST 12.72
- Message-ID: <CMM.0.90.1.694136342.risks@chiron.csl.sri.com>
- Date: Mon, 30 Dec 91 13:16:29 PST
- From: "John Markoff" <markoff@nyt.com>
- Subject: Recent Novell Software Contains a Hidden Virus
-
- By JOHN MARKOFF (from the New York Times, 20 Dec 1991)
-
- The nation's largest supplier of office-network software for
- personal computers has sent a letter to approximately 3,800 customers
- warning that it inadvertently allowed a software virus to invade
- copies of a disk shipped earlier this month.
- The letter, sent on Wednesday to customers of Novell Inc., a Provo,
- Utah, software publisher, said the diskette, which was mailed on Dec.
- 11, had been accidentally infected with a virus known by computer
- experts as "Stoned 111."
- A company official said yesterday that Novell had received a number
- of reports from customers that the virus had invaded their systems,
- although there had been no reports of damage.
- But a California-based computer virus expert said that the potential
- for damage was significant and that the virus on the Novell diskette
- frequently disabled computers that it infected.
-
- 'Massive Potential Liabilities'
-
- "If this was to get into an organization and spread to 1,500 to
- 2,000 machines, you are looking at millions of dollars of cleanup
- costs," said John McAfee, president of McAfee & Associates, a Santa
- Clara, Calif. antivirus consulting firm. "It doesn't matter that only
- a few are infected," he said. "You can't tell. You have to take the
- network down and there are massive potential liabilities."
- Mr. McAfee said he had received several dozen calls from Novell
- users, some of whom were outraged.
-
- The Novell incident is the second such case this month. On Dec. 6,
- Konami Inc., a software game manufacturer based in Buffalo Grove, 111.
- wrote customers that disks of its Spacewrecked game had also become
- infected with an earlier version of the Stoned virus. The company said
- in the letter that it had identified the virus before a large volume
- of disks had been shipped to dealers.
-
- Source of Virus Unknown
-
- Novell officials said that after the company began getting calls
- earlier this week, they traced the source of the infection to a
- particular part of their manufacturing process. But the officials said
- they had not been able to determine how the virus had infected their
- software initially.
-
- Novell's customers include some of nation's largest corporations.
- The software, called Netware, controls office networks ranging from
- just two or three machines to a thousand systems.
- "Viruses are a challenge for the marketplace," said John Edwards,
- director of marketing for Netware systems at Novell. "But we'll keep
- up our vigilance. He said the virus had attacked a disk that contained
- a help encyclopedia that the company had distributed to its customers.
-
- Servers Said to Be Unaffected
-
- Computer viruses are small programs that are passed from computer to
- computer by secretly attaching themselves to data files that are then
- copied either by diskette or via a computer network. The programs can
- be written to perform malicious tasks after infecting a new computer,
- or do no more than copy themselves from machine to machine.
- In its letter to customers the company said that the Stoned 111
- virus would not spread over computer networks to infect the file
- servers that are the foundation of networks. File servers are special
- computers with large disks that store and distribute data to a network
- of desktop computers.
- The Stoned 111 virus works by attaching itself to a special area on
- a floppy diskette and then copying itself into the computer's memory
- to infect other diskettes.
- But Mr. McAfee said the program also copied itself to the hard disk
- of a computer where it could occasionally disable a system. In this
- case it is possible to lose data if the virus writes information over
- the area where a special directory is stored.
-
- Mr. McAfee said that the Stoned 111 virus had first been reported in
- Europe just three months ago. The new virus is representative of a
- class of programs known as "stealth" viruses, because they mask their
- location and are difficult to identify. Mr. McAfee speculated that
- this was why the program had escaped detection by the company.
-
- Steps Toward Detection
-
- Novell has been moving toward adding new technology to its software
- to make it more difficult for viruses to invade it, Mr. Edwards said.
- Recently, the company licensed special digital-signature software that
- makes it difficult for viruses to spread undetected. Novell plans to
- add this new technology to the next major release of its software, due
- out at the end of 1992.
-
- In the past, courts have generally not held companies liable for damages in
- cases where a third party is responsible, said Susan Nycum, a Palo Alto,
- Calif., lawyer who is an expert on computer issues. "If they have been prudent
- it wouldn't be fair to hold them liable," she said. "But ultimately it may be a
- question for a jury."
-
- [Also noted by Werner Uhrig <werner@rascal.ics.utexas.edu>]
-
-